Rapid Crack Repair Cream

Rapid Crack Repair Cream- Professional Pack

frequently asked questions

When will my order arrive?

Please allow 3-8 business days for your package to arrive. If you're a subscriber, orders process automatically every month, 2 months, or 3 months depending on your subscription type.

How much does shipping cost?

We offer free ground shipping on all orders of $50 and above to customers within the contiguous US. We use major carriers such as USPS, FEDEX, DHL.

Where does SkinIntegra ship to?

We ship products only to street addresses in the United States. Please note that we do not ship products to APO/FPO, or PO boxes.

Do you ship internationally?

Currently we only ship to the USA. However, our goal is to grow and be able to ship internationally!

How do I track my order?

Once your order ships, we will send you an email providing the shipment tracking number(s). To see the detailed progress of your shipment, click on the tracking number link provided in your email. Please note that tracking details may not be active immediately with FedEx or any other carrier we engage. In that case, check back in a few hours or the following day.

What payment methods do you accept?

We accept major credit cards, Paypal, Google Pay, and Meta Pay.

When will my credit card be charged?

Your credit card will be charged as soon as your order is accepted and processed.

What can I do if my payment is declined?

If your payment didn’t go through, please check that your credit card’s billing details (such as the security code and billing address) match what you have entered into our system.

What is your return policy?

If you are not 100% satisfied with your purchase, you can return our product and get a full refund up to 30 days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging. To request a return, please let us know by emailing us at with the subject line: RETURN. We will issue you a return authorization number and instructions on where to send your item. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

How can I update my order?

If you need to cancel or modify an order, please email us at as soon as possible. Our fulfillment center processes orders rapidly, but we will do our best to process your request.

How can I check the status of my order?

You can view the order status on your Account Page, which will be updated after your order is placed and again once your order ships.

What if my order was lost, stolen, or missing something?

If your order hasn't arrived in 3-7 business days from the day it shipped out (which you can find on your tracking info), or there's something wrong with it, reach out to us as soon as you can. We'll get a replacement order out to you right away.

How do I join Subscription?

Simply select the subscribe option, select your preferred shipment frequency and then check out. You will receive an email reminder 10 days before each order ships. You can change your delivery frequency, next order date, or quantity anytime by visiting the subscription section of your account. Changes to orders can be made anytime before the next scheduled shipment date.

How do I cancel my subscription?

You can cancel your subscription at any time by going to your account page, selecting "My Subscriptions" and clicking "View" on your plan.